Frequently Asked Questions
Everything you need to know about your La Fam experience.
What is the shipping time for my order?
Orders within the Netherlands are typically delivered within 1-2 business days. For international shipping within Europe, please allow 3-5 business days, and 5-10 business days for the rest of the world.
How can I return or exchange an item?
You can return your items within 14 days of receipt. Please ensure the products are in their original condition with all tags attached. Visit our returns portal to generate your shipping label.
Which payment methods do you accept?
We accept a wide range of secure payment methods including iDEAL, PayPal, Klarna, Apple Pay, and all major credit cards including Visa, Mastercard, and American Express.
How do I know which size to choose?
Most of our items have a relaxed, streetwear fit. You can find a detailed size guide on each product page to help you find the perfect fit. If you are between sizes, we recommend sizing up for a baggier look.
Do you ship internationally?
Yes, La Fam Amsterdam ships worldwide. Shipping costs and delivery times vary depending on your location and will be calculated automatically at checkout.
Are your products sustainably produced?
We are committed to quality and ethical production. We produce in limited quantities to reduce waste and work closely with manufacturers who prioritize fair labor practices and high-quality materials.